Acura 2009 MDX User Manual Page 140

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Navigation System 139
Frequently Asked Questions
Traffic
Problem Solution
My Real-Time Traffic is missing and is not displaying
properly. What is wrong?
Verify the following:
Check the traffic icon on the icon bar, and the icon options for traffic.
Page 66 walks you through the verification steps.
Ensure that you have the correct remote (the settings for Driver 1 and
Driver 2 are set independently by each driver).
Your XM NavTraffic subscription may have expired. Call XM at (800)
852-9696 and verify your account status. If your subscription has lapsed,
you may need to request a “rapid refresh.” After XM performs the refresh,
leave the vehicle running outside for 30 minutes to receive the refresh.
It is possible that there is a temporary technical problem with your
metropolitan area traffic. You can call Acura Client Services to see if there
is an outage (page 116).
If the situation persists, see your Acura dealer for assistance.
Real-Time Traffic relies on a satellite signal. It will not work correctly in
Hawaii and Alaska.
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